Commenting on the development, Vivek Sunder, COO, Swiggy, said, “Seamless and secure communication between our customers, delivery partners and partner restaurants is key to our service enablement. Sorry, we don’t accept any requests on call. You can write to us at [email protected] and we will try our best to include your need in our catalog. A7. Please call us on +91-7259085922 or write email to [email protected] mentioning your Order #. They can keep replenishing it when their inventory is low. A5. Updates; Life At Swiggy. Yes, you can! For products with your logo printed, lead time could be higher. We will share a payment link with the restaurant and online paymentwill have to be made before availing the services. ... a peek into their … We love to improve! I received wrong products, what should I do? Q5. So you don’t just get the world’s definition of healthy. The account will be unblocked after the payment is settled. A5. A2. How will the candidates be sent for interviews? Thus, adding any additional item to the order, increases the margins for our partners. A1. Restaurant should rather include these juices as a Combo, Add-on and Add-to Cart Suggestions in the product checkout page. What is the shelf life of the product? How have you selected these products? Sivanna, 42, has a food stall at Bengaluru’s VV Puram street, and said he would go online if approached by food delivery companies. A7. Q4. A7. A4. Can I interview all the candidates in the bundled interview model together? Q3. With … Will the restaurants incur a loss if they are offering some discounts? A8. A4. Await for Swiggy representative’s call, takes about 2 weeks. A4. At Swiggy, the safety of all of our stakeholders is of utmost importance to us. You don’t have the product I need, what should I do? A1. The ministry said street vendors will be helped with PAN and FSSAI registration, training on technology and partner app usage, menu digitisation and pricing, hygiene and packaging best practices. Why is my location being displayed as “not serviceable”? Who should I contact if I have a problem with my delivery? One way this issue can be resolved is that instead of placing orders for a large number of bottles, restaurants should decide an optimum number of bottles which will be sold out in 2-3 days. Q7. A3. Q6. A3. How will I identify the candidate or verify the genuinity of the person sent for theinterview? The recruitment agencies have over thousands of profiles and we aim toprovide the restaurants with the best manpower as per your requirements. A8. We will send you a order confirmation email once we receive your order. A8. Please check our Refund, Replacement & Cancellation policy here. {[{(gst_blocker_noInfoCount > 0 && gst_lastDate) || Can I have my order delivered to me by next day? A1. Q7. You can place your order on Swiggy Assist website. A9. How many times can I modify my request before an interview is done? Total Post: N/A Q2. Updates; Life At Swiggy. Yes, we accept orders on call. Q8. A1. The remaining interviews will take place as scheduled. I am a swiggy partner. Listen to Aakash Bhotika, AVP at Swiggy, speak on how restaurants can grow their business by improving their Swiggy menu. Q4. Different items in an order could be fulfilled by different suppliers. Thus, if the consumer now adds a beverage, no incremental discounts will be levied. Your experience is of the utmost importance for us. Sorry, we don’t allow a credit on this service currently. This service is currently live only in a few cities. As the COVID-19 lockdown continues, at Swiggy, we are committed to strengthening our safety measures every day. A3. Yes. {[{outlet.rest_city}]}, {[{getCopyForFssaiStatus(outlet.fssai_status) || "No Status"}]}. However, the same cannot be guaranteed. Yes. Best prices - We get the best possible rates from the brands exclusively for our restaurant partners. ... To fill gaps in the cuisine that a restaurant can offer on their menu (2) Margins that you can earn by including these products in your menu (3) High Product Quality. How do I edit my order after placing it? These options are the older ones. NO HIRE: If the restaurant decides to reject the candidate, it can select this option. WAIT: If the restaurant decides to keep the candidate on hold, it can select this option. The interviews will be scheduled based on the convenience of the restaurant as well as the availability of the candidate. Kabhi Kabhi Healthy Or 24/7 Healthy? The restaurant can write to us at [email protected] and we will try our best to include the need in our services. HIRE: If the restaurant wants to hire the candidate immediately, he can select this option. Q5. The storage condition for the products is mentioned in the product description. Q1. Stay tuned! The products will be delivered within the promised timelines. The partnering recruitment agency will send the restaurant a confirmation email once they have accepted its request. The restaurant has to pay only after it likes the first sample profile. We will share the contact details and amount payable for all deliveries via email and SMS. A1. As soon as the interview is done, the restaurant will receive a feedback form with three options: we will take back the goods if the product is not sold. The restaurant will incur a loss through ala-carte option if it is offering discounts and a customer only orders these products during the check-out. But our backend was not really integrated with these partners and menu update became a programming nightmare. A4. Check our Refund, Replacement & Cancellation policy here. We have show products which have passed our quality tests and are best suited for delivery. A2. We suggest you to HIRE the candidate if he meets your requirement A3. We believe that these offerings can help in enhancing customer experience and increasing the Average Order Value when they order from you. Please refer to our return & cancellation policy here. The Swiggy Partner App aims to simplify the process of conveying orders to partners and streamlining the entire process of ordering in, from confirming to preparation to delivery. In fact, Red-Seer Consulting has forecast a 30% drop in food delivery volumes in India for early March. In the profile based model, recruitment decision is restaurants' sole responsibility and the vendor is only responsible for ensuring walk-ins. We will try to accommodate the same provided sample profile has yet not been shared with the restaurant. A2. Yes, please refer to our Refund, Replacement & Cancellation policy here for more details. Q2. What if I have a problem with my delivery? For service staff, it usually takes 3-5 days andfor kitchen and managerial staff, it may take 3-7 days. A2. Yes, you can get a copy of your bill. ... MTR partners … A2. The invoice will be sent via mail too. A5. Benchmarks . A3. A1. I received the wrong products, what should I do? This depends on the items you have ordered. A1. This is to help restaurants understand the quantity and type of SKU to be ordered by them. To ensure that your order is delivered safely, we regularly send reminders to our delivery partners on best practices of respiratory hygiene, proper method and frequency of hand washing, as well as identification of associated symptoms. A4. Q4. A6. Please write to us at [email protected] mentioning the order details (Request ID of the restaurant, Date of placing order and required edits). We have partnered with different suppliers for different products to help you get the best pricing. Please make this a proper user friendly website. The only integration solution you need for Swiggy/Zomato/Amazon Food and to manage your own online store! A1. A1. A4. Tech; UI/UX; Visit Swiggy; News. Talking about the same, Nitin Chopra, Industry Head of E-commerce and Retail, Facebook India, said in a statement, said, "We're rolling out the food order sticker which will aid order discovery and spur engagement, and we're glad to have partnered with Swiggy and Zomato for the same. The only integration solution you need for Swiggy/Zomato/Amazon Food and to manage your own online store! Our delivery personnel will reach out to you in the promised time/SLA. Can I cancel an order after it has been confirmed? Sorry, we don’t accept orders on call. If it is a conversion based model, the restaurant has to pay when it selects the candidate anddecides to employ him/her. While you await for call back from Swiggy, you can finalize your online menu and pricing. Is return of goods possible if the goods remain unsold? Food Safety; Dig In; Campaigns; Local Guides; Teams at Swiggy. Swiggy Guwahati Recruitment 2020: Applications are invited (through Online) from eligible Indian citizens for filling up the following vacancies for the post of Delivery Partner at Swiggy Guwahati, Assam. Swiggy, the food delivery company offered its delivery services across India during the coronavirus (COVID-19) pandemic. Training . How? I want to make a new category and a new sub category. "Serving 100% Of Chennai": Swiggy Says Striking Delivery Partners Back Track Latest News Live on NDTV.com. Once the restaurant approves the sample profile, the executive will schedule an interview at a mutually convenient time for the restaurant and the candidate. Account No. However, the restaurant can send us an email forany help related to placing requests at [email protected]. This will be communicated to the candidate for immediate joining. You can do an NEFT transfer. We regularly send reminders to our Delivery Partners on best practices of respiratory hygiene, proper method and frequency of washing hands, as well as identification of associated symptoms. You will get your invoice from our supplier at the time of delivery. Q3. Q5. Should we list the product as an ala-carte option? The restaurant can also give any instructions to the candidate before the interview. There are no delivery or handling charges. Can I change the time of interview for the conversion model? We have partnered with different brands for different products to help you get the best prices. and IFSC details will be shared over an email after you place an order. Q1. The restaurant can modify its request only once before the sharing of profiles. Rescheduling can only be done once. Credit terms differ across our different partners and will be communicated to you by your sales executive. A2. A2. I believe many restaurants can't make desirable changes. ... Covid-19: Hygiene tops menu for Swiggy, Zomato 03 Apr, 2020, 03:10AM IST Customers have also expressed concern about the health of delivery partners given their exposure to multiple people. A6. The prices mentioned on the website are inclusive of all taxes. Can we mark items OOS for the Add-ons? This means any additional item addition to the menu will be incremental for the restaurant and Swiggy. Q4. Q1. ... For Delivery Partners. A3. Q10. Can I change the restaurant for which I had raised the request to another franchise? The landed shelf life will be at 80%of the actual shelf-life. A5. We'll continue to work on features that make it easier to support the small businesses you care about." We track all orders to ensure you have a hassle free experience. Swiggy News and Updates from The Economictimes.com. Q2. Q3. This ensures that everything runs on technology, making it simpler than ever before to manage a takeaway business. Q4. Govt partners with Swiggy to take street food vendors online Q6. A6. Do restaurants get input tax credit for the purchases made of the MRP products? Food Safety; Dig In; Campaigns; Local Guides; Teams at Swiggy. We will forward the issue to the concerned recruitment agency. Person sent for theinterview catalog with better products a credit on this service.... Dispatched the order, increases the margins for our restaurant partners with different brands swiggy partner menu update... Items in an order after placing it place your order number return of goods if... Your nearest location Save Shipping charges share the contact details and amount payable for deliveries. An order confirmation email once they have accepted its request being placed not receive them all at.. 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