3.22 Delivery will be made any time during the agreed delivery period. 2.10 Insufficient Points to qualify for Money Back Vouchers/Points left over after your vouchers have been issued will be “carried over” to the next collection period. We reserve the right to refuse orders including those that we consider are for commercial or non-domestic purposes, or subject to onward delivery by a 3rd party. We may also ask you to provide us some additional voluntary information to help us process your request more efficiently. Your groceries will be handpicked with care, ready for you to collect. FOR THIS REASON, WE ENCOURAGE YOU TO REVIEW THE AGREEMENT WHENEVER YOU USE ANY OF THE SITES. However, the slots for this service are also becoming scarce commodity. 3.29 You may receive information from time to time from Musgrave or your local SuperValu, please see our privacy policy at Section 3 above for further details. Monday—Friday: 9:00AM–5:00PM 2.2 To collect Points a customer must present his/her Key Fob at the checkout during a transaction. Company Reg. 6.13 Miscellaneous: We are pleased to hear from users and welcome your comments regarding products sold by us and/or the Services and/or the Sites (“Comments”). Your order is an offer to buy from your local SuperValu Store and nothing we do or say will constitute an acceptance of that offer until we actually deliver the goods to you. Our intention is that all information on our e-shops website should be as accurate and up-to-date as possible. PLANS for the development of a covered canopy to serve as a ‘click and collect’ facility, and the construction of a new entrance for SuperValu in Knocklyon, has attracted an objection from Brambles Deli Café. Each store has its own range tailored to its size and customer base, so sometimes products are available in your local store but not in the store which delivers your online shopping. 2.26 All Promotional Rewards are subject to availability and may be altered or withdrawn by us. By registering with our grocery service, you accept that your email address may be used to supply you with such information. To ask you to complete a Survey or market research; To send you alerts or newsletters that you have opted-in to receive; To provide you, or permit selected third parties to provide you, with details about events hosted or co-sponsored by us or about events we feel may interest you. One Token will be issued for every €1 spent. 2.4 At the date of this Policy the redemption value of Points is one Point equals one cent. 2.31 The Key Fob can be used in all SuperValu stores in the Republic of Ireland participating in the Real Rewards Programme. There are signs all over the place; it’s very hard to miss. Click & Collect shopping is available in our Store, Order online & collect from our carpark. We may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. Furthermore, you are responsible for all activities that occur under your registration and you agree to immediately notify SuperValu Online Shopping of any unauthorised use of your registration details or breach of security. Order before 1pm for Same Day collection. Each store has information on opening hours, contact details and store offerings. SuperValu are expanding their click-and-collect online shopping options to six new stores in Dublin. Fresh Produce . You may also be sent communications from organisations who we have partnered with. Easy as pie. Proof of Age: You must be capable of proving that the person accepting delivery of the goods is over the age of 16 or over the age of 18 where the order contains any alcoholic drink or other product governed by the intoxicating liquors act, to the satisfaction of the person delivering the goods on behalf of SuperValu. Device information - Technical information, including but not limited to the type of mobile device you use, a unique device identifier (for example, IP address, your Device’s IMEI number, the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), our Application data, mobile network information, your mobile operating system, the type of mobile browser you use or time zone settings; Details of your use of any of our Services or Sites including, but not limited to, traffic data, location data, weblogs and other communication data. If any points are unclear, please contact us on 1890 11 11 11 or email [email protected] for Home, Motor and Travel. Points collected when transacting with a Programme Partner are added to your Points balance, although this will not occur immediately and it may take a few days for your balance to be updated. There must be a person over 16 years of age to sign for each order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. 2.13 Money Back Vouchers may be used for full or part payment of a transaction, no change will be given. All such rights are reserved. In accessing this Site each user accepts that electronic mail passing over the Internet may not be free from interference by third parties. If you link your Google, Facebook or Twitter accounts or any accounts from other third party services (like shopping research panels or public forums such as blogging sites) to us, then we may also receive information from those accounts in accordance with applicable law and the terms of use of the third party’s services. To contact clients regarding business opportunities. We track your use of our site through the use of cookies which are outlined in our cookie policy. All of our fresh products will be expertly picked to have the longest available shelf life. The criteria used to determine our retention periods include: Please see the Contact Us section below if you wish to obtain further information concerning our retention periods. Eavan Keane, Head of eCommerce at SuperValu said: ‘We are delighted to announce that more Collection and Delivery services are now available to our valued customers during this incredibly difficult time. You shall be responsible for transmitting all payments due on the terms agreed with any third party Vendor provider or distributor. For purchases that do not qualify see section 3.5 above and the terms and conditions on the back of the Money Back Vouchers. Musgrave, Musgrave Marketplace, SuperValu, Centra and Daybreak are Registered Trade Marks of Musgrave. Where necessary for us to establish, investigate, exercise or defend a legal claim to which you are a party. More ways to collect points We may collect and process any type of Personal Data you provide to us in the course of your interactions with us. * Get €10 off your first order when you spend €60 or more. 2.22 From time to time you may be able to earn tokens for promotional rewards (Tokens) such as, (but not limited to), local Christmas half price turkey and/or other types of local or national promotions (i.e. We will only process your Personal Data where we have a lawful purpose to do so, for example: The below table includes the main purposes for which we process your personal data as well as the appropriate lawful basis. This can be arranged at the time of the delivery by bringing it to the attention of the delivery staff, or by contacting the Helpdesk. Visit SuperValu online at supervalu.ie. Delivered straight to your car. 3.6 Customer Service: We promise to address any issue you have in relation to your use of this site for online shopping with your Store in a timely and courteous fashion. 6.3 If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions. Customer Quotas may apply on promotional lines. In the case of a late delivery contact will be made to ensure that delivery can be made at a suitable time. To unsubscribe from SuperValu emails and text messages, follow the unsubscribe instructions at the end of every email and text message. Unless you indicate otherwise, to advise you of promotions and other goods and services offered by us and/or our suppliers or programme partners or other trusted partners which may be of use or interest to you or your household; and, enforce, apply or investigate potential breaches of this Policy and/or any applicable terms relating to the Services; or. Dano's of Mallow- Supervalu Part of the mallow community, serving you for over 50 years. I haven’t ordered any frozen goods, so I don’t have insight into how they are handled, but I do see a freezer facility in the Click & Collect box. Any transmission of Personal Data is at your own risk. In this context, this Personal Data may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. 3.7 Delivery Policies: If due to exceptional circumstances our delivery is going to be late getting to you, we will phone to ensure that you will be available to accept delivery or arrange an alternative delivery slot. This term is subject to change, at our discretion and/or at the discretion of the individual store or if there is a change in the law. Neither SuperValu nor Musgrave will be liable for any non-delivery. We use this data to help us in understanding your needs and shopping patterns. Your order is sent through to the Store, the goods on your order are picked at that Store and then they are delivered to your home. 2.29 All participants in the Real Rewards Programme must reside in the Republic of Ireland or Northern Ireland and must be at least 18 years old on the date of issue of their Key Fob. Personal Details: Name, Title, Gender, Date of Birth/Age, Contact Details: Billing and Delivery Address, Email Address, Phone Number, Identification Details: Passport, Drivers Licence (where provided by you), Account Details: Account/Loyalty Number, Username, Password, Local Store, Interactions with our Customer Contact Centres: Calls/Queries/complaint Records, Cookie information – as per our Cookie Policy. Please be aware that while we will try to meet all orders placed through the Site, we reserve the right to refuse to accept any order at any time. Your local SuperValu is constantly working to ensure that only items available in Store are shown online, however neither your local SuperValu store nor Musgrave can guarantee availability of any item, and cannot be held liable for non-delivery of unavailable items. any regulatory, government or legal obligations; To prevent, detect and investigate potential fraud, money laundering or other offences; To investigate improper use of the Services; To carry out activities necessary to the running of our business, including testing, network monitoring, staff training, quality control and any legal proceedings; To exercise our right to defend, respond or conduct legal proceedings; To achieve any other lawful purpose, including the sharing with third parties where you have given any consent required by law to such use. Otherwise, our liability to you shall be limited in contract and/or tort to the value of the order only, unless we have been negligent and that negligence has caused death or personal injury. By registering for our on-line supermarket Service, you agree and confirm that the details provided by you on registration, or at any time, are correct and complete. No part of any content, graphic, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal, noncommercial use (but not for resale or redistribution). Musgrave, the wholesale supplier behind SuperValu, Centra and Daybreak, lodged the plans with South Dublin County Council last April. Please review the following terms carefully. This may include the disclosure of information to any company in the Musgrave group or to third party social media companies, in the following manner: We may associate any category of information with any other category of information and will treat the combined information as Personal Data (and/or Your Information, as appropriate) in accordance with this Policy for as long as it is combined. 2.14 Lost or stolen Money Back Vouchers can only be reissued provided they have not expired or they have not been cashed. If you do not provide us with your Personal Data, we may not be able to provide you with certain services or respond to any questions or requests you submit to us via our website. 2.23 Tokens for Promotional Rewards are awarded when shopping in a participating SuperValu store when €1 is spent in a single transaction. To unsubscribe from SuperValu emails, click the "To Unsubscribe click here" link at the bottom of any email. We will continue to revise policies and implement additional security features as new technologies become available. 6.7 You may not use the Site in any manner which could damage, disable, overburden or impair any Site/Service or interfere with any other parties use and/or enjoyment of those Sites/Services. We’ll never ask for your secure personal or account data by an unsolicited means of communication. hairdressers, dry cleaners, restaurants etc.) For more information about these rights, please visit the European Commission’s “My Rights” page relating to GDPR, which can be displayed in a number of languages. You can unsubscribe from this informational service at any stage. We are not responsible for a failure, delay or error by a Programme Partner notifying us of Points to be collected. To ensure we see a fair distribution of high-demand products, we may place customer quotas on certain lines both in-store & online. In consequence, we cannot guarantee the privacy or confidentiality of any information relating to any user passing over the Internet. 3.13 All prices charged and all prices set out on this Site are inclusive of VAT. In addition, where you provided Personal Data to a local store owner, the owner of the local store to which you supplied that data is also a data controller of your Information. Redeemed Points cannot be used again. There must be somebody of at least 16 years of age present to accept a delivery except where an order contains any alcoholic products when there must be a person of at least 18 years of age present to accept delivery. 17 talking about this. Shop online from your local SuperValu store with the same special offers, fresh quality food and great service using your smartphone. Any use of your Personal Data will therefore be subject to that third party’s own privacy policy which should be made available to you before they collect your Personal Data. The Click & Collect facility is available in the underground car park. The viewing, printing or downloading of any content, video, audio, graphic, form or document from the Site grants you only a revocable, nonexclusive license for use solely by you for personal, non-commercial purposes limited to the use as is reasonably required to view and listen to the content and navigate through the pages and links generally available to the public using a standard Internet browser and standard media player, and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. If these third parties collect your Personal Data from you, these companies will be acting as Data Controllers in their own right, separately from us. 3.8 For help with SuperValu Online Shopping please call 1890 456 828 or visit our Help section. Collecting Real Rewards Points (Points) in Store or Online. Save my name, email, and website in this browser for the next time I comment. It may be that your local store isn't the delivery store for your area. 23rd December (if it falls on a Sunday)10.30 a.m. 10.00 p.m. Christmas Eve 10.30 a.m. 10.00 p.m. Christmas Day Closed Closed. 6.12 Limitation of Warranties: Neither your local Musgrave Retailer nor Musgrave makes any representations or warranties of any kind, whether express or implied, as to the operation of the Sites (including this Site), the information, content, materials or products, included on or in their sites/services. Third parties shall be responsible for their own compliance with applicable privacy laws; We may also disclose Personal Data relating to you to our advertisers in order to provide you with targeted advertisements, including social media and digital advertisers. 5.7 There is no charge payable to e-shops.com for use of the e-shops Site during the continuance of these Terms and Conditions. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. through your local store and any specific terms to these offers will be available from your local store. Pricing: Please note that all listed prices are guide prices only. You have the right to request access to and rectification or erasure of your Personal Data, data portability, restriction of processing of your Personal Data, the right to object to processing of your Personal Data where processing is based on consent or our legitimate interests, and the right to lodge a complaint with a supervisory authority. You will not be charged a fee to exercise any of your rights unless your request is clearly unfounded, repetitive or excessive, in which case we will charge a reasonable fee in the circumstances or refuse to act on the request. Shop online and collect the order at your local store at a time that suits you. Your email address is essential in order for us to be able to supply you with important information such as order confirmations, and changes to the service. Hours Spend €70 & get €11 off. We reserve the right to vary the redemption value at any time. 3.19 Quality of Produce. There are two parking slots and while I was collecting my order (2h collection slot) there was nobody else there. 3.28 Contract No contract will exist between you and the local SuperValu store for a sale to you of any product or service unless and until the goods are delivered and signed for by you (or your authorised representative) to the satisfaction of your local SuperValu Store. It is well worth checking out. SuperValu’s Click & Collect may prove to be a sensible compromise between queueing in a shop and home delivery. Points are awarded when one of our Programme Partners tells us that you have undertaken a relevant transaction with them. Unable to connect to the Internet Please check your network connection We will not sell your personal data to any third party. There are … YOUR USE OF THE SITES CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THE TERMS OF USE OF THE SITES INCLUDING THIS POLICY. Plus, enjoy same day collection when you order online before 12 noon. Picture: John Allen. Please check those policies before you submit any Personal Data to those websites. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. Available for home delivery and click & collect. 5.3 You may only use this Site as a general guide to make price comparisons for your own private use and shall not use this site for any other purposes. Shopping for daily necessities may be challenging in current state of affairs. If the substitute is less expensive you will of course only be charged for the cheaper item. Availability of Items. However, if we make material changes to this Privacy Notice we will bring this to the attention of the users of the services and sites. Each item should be on a new line e.g. The weight of some goods may vary marginally from that ordered and the price may change to reflect actual weight - if it weighs a little less you pay a little less and if it weighs a little more you pay a little more. 3.2 SuperValu Online: When you shop online with us you are buying delivered goods from your local store (the “Store”) which you nominate at registration or when you begin shopping when you register or start shopping. You can withdraw your consent to providing your location data at any time by turning off location services for the app in the settings of your device. About SuperValu. The processing is necessary for us to comply with legal and regulatory obligations. No Real Rewards Points will be earned in respect of purchases of products which are not qualifying Products and any requirement for a minimum spend in relation to any offer or voucher must be met through the purchase of Qualifying Products other than in respect of the minimum order requirement for online shopping. Park with your front, press the button and make sure you have the name and the order number handy. All personal data that we collect from you will be processed in accordance with our Privacy Policy. To unsubscribe from text messaging from SuperValu, text the word REMOVE to 50015 (Do not reply to the text message). 2.28 Both your local SuperValu and Musgrave reserve the right to decline to issue or withdraw the Key Fobs/Points/Tokens at any time, or to alter, amend or terminate the Real Rewards Programme at any time without prior notice and participants in the Real Rewards Programme may be removed from the Programme at any time at the discretion of your local SuperValu or Musgrave. You are solely responsible for any Comments you make and their accuracy. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Musgrave or third parties as to the origin of any Comments. One of each voucher valid per customer only. Voucher Redemptions: Standard terms and conditions apply to Online voucher redemptions. This notice should be read in conjunction with our Terms & Conditions and our Cookie Policy. You will have the opportunity to accept or refuse these substituted items and will be refunded for any items you do not accept and return to the delivery staff. We can also not be held responsible for any loss or damage resulting from any business conducted with any company listed on e-shops.com. 2.35 We may close any Real Rewards account on which no Points have been earned or redeemed for a continuous period of 12 months. Any other use of such materials, including any copying, reproduction, modification, sale, distribution, extraction, re-utilisation, transmission, republication, downloading, display, posting, performance, or other exploitation thereof by any means or medium without the prior written permission of the copyright owner is strictly prohibited. We reserve the right to change this Privacy Notice from time to time at our sole discretion. 2.25 Enough Tokens must have been accumulated to cover the full requirements of individual Promotional Reward offers. You further agree that your Comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Sites. Where will my groceries be stored during my collection slot? You may download or copy the Contents and other downloadable materials displayed on the Sites for your personal use only. Our Programme Partners determine the particular transactions on which Points can be earned and the number of Points to be earned per transaction. 2.34 Key Fob holders are responsible for the proper use and security of the Key Fobs and the Points accumulated on them. Key Fobs bearing the same serial number as the Money Back Voucher must be presented when redeeming. The information contained on Linked Sites, including but not limited to the price of goods and services supplied, is the responsibility of those third parties and you undertake to separately adhere to and review the terms and conditions and privacy statement of those sites. No payment will be taken and no delivery will be made for goods ordered below this minimum order value. If you have any queries you can ask in store or call us on LoCall 1890 456 828 or 01 9068880. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, E-SHOPS.COM DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, (A) THAT ANY COMPUTER PROGRAMS OR INFORMATION AVAILABLE FROM OR THROUGH THE SITE, OR THE SITE ITSELF WILL BE MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE, (B) THAT ANY COMPUTER PROGRAMS OR INFORMATION AVAILABLE FROM OR THROUGH THE SITE, OR THE SITE ITSELF WILL BE UNINTERRUPTED OR ERROR-FREE, (C) THAT DEFECTS WILL BE CORRECTED, (D) THAT THERE ARE NO VIRUSES OR OTHER HARMFUL COMPONENTS, (E) THAT THE SECURITY METHODS EMPLOYED WILL BE SUFFICIENT, (F) REGARDING CORRECTNESS, ACCURACY, OR RELIABILITY, OR (G) AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE COMPUTER PROGRAMS OR INFORMATION, OR AGAINST INFRINGEMENT. In most cases, we use automated decision making in order for you to enter into a contract with us (such as automatic fraud screening), or in ways which won’t have a significant effect on you as an individual (such as our general analysis of data to gain insights into behaviours and characteristics of our customers). Money Back Vouchers less than €5 will be made available via the App and Web only. To the full extent of the applicable law, Musgrave and your local Store disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Shopping for daily necessities may be higher or lower than those advertised submit any Personal data from unauthorised access use! At our sole discretion word remove to 50015 ( do not reply to the that... Purchased per person, per household or per order Personal and account data secure and not sharing it others... 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